Privacy Policy

Last updated: April 03, 2026

1. Introduction

Welcome to Birawa Vet. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect personal information that you voluntarily provide when making an appointment, contacting us, or using our services. This includes:

• Name and contact details (email, phone number, address)
• Pet information (name, species, medical history)
• Communication preferences
• Content and metadata of communications via WhatsApp or other messaging channels

3. How We Use Your Information

We use your information to:

• Provide and manage veterinary services
• Process appointments and home visits
• Communicate with you regarding updates, reminders, and inquiries
• Document medical history and service-related communications via WhatsApp or other messaging channels
• Improve our website and services

4. Data Protection

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us via WhatsApp using the button below.